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Why is the latest Nex Band called “Evolution”?
How long does the battery last?
What if my band doesn’t fit?
Is Nex waterproof?
How do I pair my band?
What devices is Nex compatible with?
Can Nex function without a smartphone?
How do I charge my Nex band?
What if I want to create a Hack that goes beyond When/Do?
Why can’t I hold my Nex Evolution with a pre-order?
Do you ship internationally?
What is your return policy?
- Returned product(s) must be unused, undamaged and in its original packaging.
- A Return Merchandise Authorization (RMA) must be requested from our customer service team within 60 days of your purchase date and the Product must be received by Nex within 10 days after issuance of the RMA.
- Returned products must be packed in their original packaging including all accessories, manuals, documentation and registration that shipped with the Product.
- Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, VAT) are not refundable.
- Customers are responsible for shipping charges and shall assume all risk of loss or damage to the Product while in transit to Nex. We recommend that you use a tracking services for your protection.